Verified Reviews

Real homeowners. Verified outcomes.

4.9 out of 5 stars from 168 Google reviews. Here's what families across the Charlotte metro say after their Pure Charlotte treatment.

“Had Pure Air come in to help us with water damage and mold. They were a pleasure to deal with. Chris was exceptional. Estimate was exact and they showed up when they said they would. They left the house like it was before.”
BK
Barry Kaye
Google review · 19 May 2026
Verified
“Patrick was so great! He came and spent an hour going through our home and assessing our mold situation. He was super patient in answering all our questions.”
TS
Taylor Shomaker
Google review · 5 Jun 2026
Verified
“My son recommended Pure Air. And I am glad he did because they were so fast in coming out to our home. The staff was extremely friendly and professional. We had mold show up in our bathroom and in our spare bedroom and they were quick on getting it removed. Katelyn was great in answering all our insurance questions and working with us to make the process a whole lot easier. I would definitely recommend them to anybody.”
RJ
rob jump
Google review · 1 May 2026
Verified
“I recommend this CO & Mike whole heartedly. Mike came for free inspection of my disabled friend's home & immediately displayed concern. Got us on schedule within 2 days. Mike has a very professional & sincere approach to his job. He cares about the customer and takes his job very serious when it comes to a healthy environment in a home. The price is right, the work is superb, the warranty is great, & customer service is fantabulous. This area I'm showing was black with mold & now look at it.”
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Tracy Driver
Google review · 1 Apr 2026
Verified
“Ally was incredibly helpful, accommodating, and took the time to explain the dry fog system clearly and thoroughly. She went above and beyond by doing additional research and following up with helpful information. Her professionalism, responsiveness, and willingness to help made the entire interaction a great experience.”
MJ
Michele Jayson
Google review · 12 Mar 2026
Verified
“Steve came out for a free mold inspection and we couldn't be happier with his services. He was obviously very knowledgeable and explained his findings and recommendations in a way that made sense for us. I didn't feel like he was just trying to make money off us at all — it felt like he genuinely wanted our home to be safe and for us to make the best decisions on how to proceed.”
BP
Brooke Powell
Google review · 24 Sep 2025
Verified
“Josh from Pure Air was one of the best service people I've worked with across any industry. Honest, thorough, and informative and that was just for the inspection. He did such a great job (and found no issues) that I wished I could have paid him for the inspection.”
KV
Kyle Vaughan
Google review · 10 Aug 2025
Verified
“Great customer service and team. Sealing the crawl space and putting a dehumidifier down there made all the difference. Before that, my old house indoor humidity was almost the same as the outdoors. Now even on the wettest of days, it's only 50% max indoors.”
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Kendall King
Google review · 18 Jan 2025
Verified
“I cannot say enough good things about the whole team at Pure Air! They acted fast, have been super responsive and so helpful through what would've been an absolute mess of an experience if I was left to navigate it alone. Sy and Trevor have taken care of me every step of the way and I will 100% recommend them to anyone who will listen!!”
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Morgan Holmes
Google review · 8 Jan 2025
Verified
“The team at Pure Air were attentive and respectful, helping us handle a mold problem and re-encapsulating our crawl space. They let us know what was happening in the project, dates and times to expect them, and making themselves available for any questions we had. I would recommend for any water or mold issues!”
AF
Athena Ferguson
Google review · 2 Jan 2025
Verified
“PureAir was great to communicate with. They were effective in their method and they were efficient. We were only out of the house for a few hours, much less than I originally thought. If I ever needed to use them again, I certainly would.”
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Nikki D'Ambrose
Google review · 16 Oct 2024
Verified
“Everyone at Pure Air NC was fantastic! They were quick to respond to our mold concerns with having someone out to quote same day, remediated quickly and effectively and their pricing was competitive! Definitely will recommend them to all our real estate clients!”
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Jayme Roof
Google review · 21 Oct 2024
Verified
“A family member recommended them and I was very pleased. The work was done ahead of schedule. My crawlspace looks amazing and we had a concern with possible leakage and they sent someone out right away. I had a lot of questions throughout the process and they always responded in a timely manner — within minutes and hours, not days.”
SC
SD Carlson
Google review · 18 Sep 2024
Verified
“I would highly recommend Pure Air, they were a great company to work with. They did a great job with our mold remediation and they really care about their customers. Daniel was so lovely to work with and he put everyone at ease with the process and results. You don't need to look further than Pure Air!”
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Mary Kate Keegan
Google review · 12 Jul 2024
Verified
“We had a great experience with Pure Air NC, and we wish we would have found them at the beginning of our mold issues! They were incredibly professional, quick, and their product worked wonderfully. We finally feel at peace with a clean home!”
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Chelsea Harper
Google review · 16 Apr 2024
Verified
“My experience with Pure Air was delightful! Topics of mold and mildew are never fun for any homeowner but speaking with Jared and Daniel put the power back in my hands. Jared's inspection was thorough and Daniel's breakdown of the air sample results was easy to understand. I would highly recommend Pure Air to anyone seeking guidance, reassurance, remediation, or simply peace of mind.”
MT
Montgomery Timms
Google review · 27 Mar 2024
Verified
A Pure Charlotte customer at home
Verified · Google Reviews
A Customer's Story
“We had an excellent experience with NC Pure Air! Jason took the time to guide us through the entire process, spending over two hours thoroughly evaluating the damage and explaining the steps needed to address it. He was clear, patient, and incredibly knowledgeable, which gave us so much confidence moving forward. Their work was truly an investment in the safety and health of our family, and we couldn’t be more grateful. We highly recommend NC Pure Air to anyone dealing with mold or water damage!”
Brittany Lewis-Valverde
Google review · 19 Dec 2024